Management at every level is informed by the ability to predict and control the productivity and output of their zones of responsibility. Managers often take action based on a lack of information. They are drawn in to the activities of the areas over which they are responsible. They have no fundamental protocols on which to […]
“CHANGE” is a dirty word in business. When you say it to your staff they seize up with an “Uh-oh!” or concerns about how these changes will affect them. “Will I still have my job?” Better to approach this subject with terms like “Enhancements” or “Improvements that will better our working conditions and increase our compensation.” […]
As Arthur Conan Doyle famously said, “It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.” Managing by statistics is the only way by which predictable expansion can occur. Statistics provide the facts a person needs to manage his […]
When belief replaces fundamentals in an organization, chaos reigns. We are, therefore, well advised to understand the difference between them. Fundamentals are essential and reliable building blocks. They apply to any activity. One fundamental, for example, is that everything in the universe (area of activity whether it be a molecule, a marriage, job, company, country, […]
